Commercial terms, stated plainly.

DYNAQE provides end-to-end international trade consultancy and coordination services, which may include:

A. Buyer Identification & Acquisition

• International buyer research and identification.
• Buyer company profiling and preliminary business research.
• Global B2B listing and business profile management.
• LinkedIn prospecting and professional outreach.
• Use of paid databases, prospecting platforms and business intelligence tools.
• Email campaigns, follow-ups and buyer communication.
• Meeting scheduling and business introductions.

B. Trade Documentation & Compliance Coordination

• Preliminary review of buyer and supplier documentation.
• Assistance with commercial document preparation and verification.
• Coordination of buyer documentation requirements.
• Guidance on applicable export documentation and compliance requirements.
• Coordination with customs brokers, freight forwarders and other authorized service providers.

C. Trade Execution & Coordination

• Buyer-supplier communication and follow-ups.
• Commercial negotiation coordination.
• Purchase order and proforma invoice coordination.
• Logistics and shipping coordination.
• Customs clearance coordination through authorized customs professionals.
• Payment process coordination, including bank-to-bank international remittance procedures and SWIFT-related documentation.
• Shipment and transaction follow-up.

The exact scope for each engagement will be agreed in writing.

The standard DYNAQE consultancy and trade facilitation fee is ₹30,000 (Rupees Thirty Thousand Only) per successfully concluded deal.

This fee covers the agreed consultancy, buyer acquisition, communication, coordination and trade facilitation activities for that deal.

Applicable GST and other statutory taxes, if any, will be charged separately against a valid tax invoice.

The service fee does not include government charges, third-party fees, logistics expenses or other external transaction costs.

For these terms, a deal means a commercial transaction between the Client/Supplier and a buyer introduced, identified, developed or materially facilitated by DYNAQE.

A deal is considered successfully concluded when the buyer and supplier confirm a commercial transaction through a purchase order, signed sales contract, accepted proforma invoice or equivalent written order confirmation.

Each independently confirmed buyer order or transaction constitutes a separate deal unless otherwise agreed in writing.

• The ₹30,000 service fee is payable for each successfully concluded deal.
• The Client must pay the agreed service fee within three working days of commercial deal confirmation.
• DYNAQE may request an initial engagement deposit or advance if agreed in the written proposal.
• Any advance paid will be adjusted against the applicable service fee.
• Additional work outside the agreed scope may attract separate charges with prior written approval.
• Delayed service-fee payments may result in suspension of further consultancy and coordination activities.

All DYNAQE consultancy fees must be paid directly into the following business bank account:

Account Name

DYNAQE / Registered Proprietor

Bank

State Bank of India (SBI)

Account Type

Current Account

Account Number

provided on the official invoice

The Client must verify the account name and banking instructions against the official DYNAQE invoice before transferring funds. DYNAQE service fees must not be transferred to personal or unauthorized third-party accounts.

All commercial payments relating to products, goods, commodities, purchase orders and shipments must be transferred directly between the buyer and the supplier/exporter.

• Buyer payments must be made directly into the supplier's officially designated business bank account.
• DYNAQE will not receive, hold, pool or transfer buyer purchase funds.
• DYNAQE will not act as an escrow agent, payment intermediary or guarantor of any transaction.
• DYNAQE may coordinate communication and documentation relating to international bank transfers, including SWIFT payment procedures.
• The supplier and buyer are responsible for verifying their respective bank details and payment instructions.

DYNAQE's ₹30,000 consultancy fee must be paid separately to DYNAQE's designated business account.

The DYNAQE service fee does not include any government, statutory or third-party expenses. These may include:

• Customs duties and taxes.
• Import/export duties and regulatory charges.
• Customs clearance and customs broker fees.
• Port handling, terminal and wharfage charges.
• Freight, shipping and transportation costs.
• Insurance and inspection charges.
• Laboratory testing and product certification.
• Government permits, licenses and documentation fees.
• Bank charges, SWIFT fees and foreign exchange conversion charges.
• Warehousing, storage and handling expenses.
• Legal, accounting and professional consultation fees.
• Any other third-party or transaction-related expense.

All such charges must be borne by the Client/Supplier unless otherwise agreed in writing. DYNAQE will not be responsible for paying these expenses on behalf of the Client.

The Supplier/Exporter remains solely responsible for the products and commercial fulfilment of the transaction. The Supplier must:

• Supply genuine, lawful and accurately described products.
• Ensure product quality, specifications, quantity and packaging.
• Provide valid business registrations, licenses and export authorizations where required.
• Maintain all applicable product certifications and test reports.
• Ensure product availability and production capacity.
• Fulfil buyer specifications and contractual requirements.
• Provide accurate pricing, quotations and delivery commitments.
• Arrange required product inspection and quality assurance.
• Meet buyer-specific technical, regulatory, packaging and documentation requirements.
• Complete manufacturing, packing, dispatch and shipment obligations.
• Ensure the accuracy of all commercial and shipping documents.
• Bear responsibility for product warranties, defects, shortages, damages and non-conformity.

Any additional product, certification, packaging, inspection, regulatory or technical requirements raised by the buyer must be fulfilled by the Supplier at the Supplier's own cost and responsibility. DYNAQE may coordinate such requirements but does not undertake responsibility for fulfilling the supplier's product obligations.

The buyer is independently responsible for:

• Providing accurate company and business information.
• Confirming product specifications and purchase requirements.
• Obtaining applicable import licenses and permits.
• Meeting destination-country import regulations.
• Making payments directly to the supplier as agreed.
• Providing required payment and banking documentation.
• Completing its contractual obligations with the supplier.

DYNAQE does not guarantee the buyer's financial capacity, payment performance or contractual conduct.

DYNAQE operates strictly as an independent consultancy and trade facilitation service provider. DYNAQE is not:

• The manufacturer or owner of any product.
• The product seller, exporter of record or importer of record under these consultancy terms.
• The guarantor of product quality or delivery.
• A bank, financial institution or escrow service.
• A licensed customs broker or freight carrier.
• A party to the buyer-supplier sales contract unless expressly agreed in writing.

DYNAQE will exercise reasonable professional care while providing its agreed services.

However, DYNAQE shall not be responsible for:

• Product defects, quality disputes or specification differences.
• Supplier fraud, misrepresentation or non-performance.
• Buyer fraud, non-payment or payment delays.
• Loss of buyer or supplier funds.
• Rejected or delayed shipments.
• Customs detention, seizure or regulatory penalties arising from the parties' conduct or documentation.
• Shipping delays, port congestion or force majeure events.
• Foreign exchange fluctuations or bank transfer failures.
• Commercial losses arising from the buyer-supplier relationship.

Nothing in these terms excludes liability that cannot legally be excluded under applicable law.

If either the buyer or supplier withdraws, cancels or abandons the transaction during the engagement:

• DYNAQE will notify the Client and provide an update on the work completed.
• DYNAQE is not responsible for either party's decision to withdraw.
• Any completed and unpaid consultancy work, agreed advances and non-cancellable expenses remain payable according to the engagement agreement.
• If the deal has already reached the successful-conclusion stage defined in Clause 03, the full ₹30,000 deal fee remains payable.
• If the deal has not reached that stage, the parties will settle any separately agreed milestone fees or completed-work charges.

DYNAQE may discontinue its services if the Client, buyer or supplier provides false information, requests unlawful activities or fails to meet agreed obligations.

DYNAQE will make commercially reasonable efforts to identify potential buyers, conduct outreach, arrange meetings and coordinate trade opportunities. However, DYNAQE does not guarantee:

• A minimum number of buyers.
• A guaranteed purchase order.
• A guaranteed sales value.
• A guaranteed export shipment.
• Buyer payment or supplier performance.
• A particular transaction timeline.

The final decision to enter into a commercial transaction remains with the buyer and supplier.

Both parties agree to protect confidential commercial information, including:

• Buyer and supplier contact details.
• Pricing and quotations.
• Product specifications.
• Commercial agreements.
• Transaction documents.
• Business strategies and prospecting information.

Neither party should disclose confidential information to unauthorized third parties except where required for the transaction, professional services or applicable law.

The Client agrees to provide accurate documents, timely responses, product information, pricing, quotations and other materials reasonably required by DYNAQE.

Delays caused by incomplete documentation, inaccurate information or lack of cooperation may affect the progress and timeline of the engagement.

DYNAQE retains ownership of its proprietary processes, prospecting methods, internal databases, templates, research methodologies and paid-tool resources.

Buyer information and business introductions developed specifically for the Client may be used for the agreed transaction and related business communication.

The Client must not misuse DYNAQE's paid tools, proprietary databases or confidential internal materials.

Neither party will be held responsible for delays or failure to perform obligations caused by events beyond reasonable control, including natural disasters, wars, government restrictions, port closures, strikes, epidemics, major transport disruptions or banking-system failures.

These terms shall be governed by the laws of India, subject to applicable mandatory laws.

The parties shall first attempt to resolve disputes through good-faith discussions.

If an amicable resolution cannot be reached, disputes shall be referred to the competent courts having jurisdiction in Odisha, India, subject to applicable law and the parties' signed agreement.

The Client's signed service agreement, written acceptance of a proposal, or written authorization to commence services will constitute acceptance of the applicable commercial terms.

Any changes to the agreed scope, service fee or payment milestones must be confirmed in writing by both parties.